Orders & Delivery
Where does ELVQ deliver?
We currently deliver within the United Arab Emirates only.
Where are orders shipped from?
Orders are dispatched from the UAE.
How long does delivery take?
We aim to dispatch and deliver orders as quickly as possible. Delivery timing is shown or confirmed during the order process where available. We do not currently guarantee a fixed delivery time.
Product
Which phone is the Bordeaux case designed for?
The current ELVQ Leather Case — Bordeaux is designed for iPhone 18 Pro Max.
Is it MagSafe compatible?
Yes, the case is MagSafe compatible.
Returns
Can I return my order?
Eligible items may be returned within 14 days, provided they are untouched, unused and in their original packaging. Return shipping costs are paid by the customer. Please review our Return & Refund Policy for full conditions.
Support
How can I contact ELVQ?
Email us at contact@elvqdesign.com.